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IDENTIFYING USER JOURNEY CHOKEPOINTS
DEVELOPING BRAND LOYALTY
DRIVING USER RETENTION
TESTIMONIALS
"Taron provided us with a useful concept note for lean strategies and methods to boost user retention."
AMEE SHAH / CRAZY EGG
"Taron provided us with a presentation on strategic methods and workflows to consider for user retention and re-acquisition. It was relevant and well thought out."
RUZBEH BACHA / CEO / CITYFALCON
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EMPOWERING SaaS COMPANIES TO
RETAIN & DELIGHT THEIR USERS
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GUIDE THEM IN AREAS OUTSIDE OF THE APP
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SHARE IN THEIR SUCCESSES & FAILURES
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BECOME THEIR TRUSTED ADVISORS
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MAINTAIN ONGOING SUBSCRIPTION REVENUE
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OUR 4-STEP APPROACH
1. PLAN
Analyse the issue depending on the behaviour of your users, and your specific goals.
2. TEST
We’ll use a small percentage of your overall population set of dormant users to test out some key offers. If enough users are interested, we will then build the infrastructure for them.
3. BUILD
Focusing on speed and minimalism, we will create the correct sequence of activity for your chosen customer persona(s) and will also develop the workflow to deliver the necessary value. Click here for a sample use case.
4. EXECUTE, REPEAT
The tactics for execution vary considerably across use case, but prior to starting each timed sprint, we have a clear agreement of what the success criteria are for conversion to the next phase of activity.
JTEK INFRA
© JTEK Infra Ltd (Company Number 12015125). All rights reserved.