PRIVACY POLICY
What you can expect from us
 
This Privacy Statement is effective as of 1 April 2020.
 
  1. We collect aggregate data based on site usage. This data allows us to improve user experience on the site.
  2. We will not use the information obtained from you for any other purpose without your consent.
  3. If you provide us with your personal information it will be treated as privileged communication and will not be provided to anyone else or used for any other purpose without your express consent. Purposes for which your information may be retained include:
    1. Client satisfaction survey information
    2. Administrative purposes
    3. Defending our rights in the event of any misunderstanding or altercation
    4. Continuing our relationship with you, and avoiding the need to make repetitive information requests to you
    5. Tailoring our interactions with you based upon your priorly indicated preferences and selection
    6. To inform you on overall use of the services, including new features that may be of interest to you
    7. To provide business or product support as applicable 
    8. When you register for an event or trial and we collect information (online or offline)
  4. We may combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. 
  5. You can choose to receive information by email, chat or telephone about our products and services, or sign-up for subscriptions. You can always opt-out from receiving communication by sending an e-mail to taronish@jtekinfra.com with the subject UNSUBSCRIBE
  6. Retention - We will not retain personal information longer than necessary to fulfil the purposes for which it was processed. This may include compliance with legal and regulatory obligations (e.g. audit, statutory retention requirements, handling disputes, etc)
  7. If you have a question related to this Privacy Statement, please contact us at taronish@jtekinfra.com.
  8. Complaints - In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint by emailing us on taronish@jtekinfra.com.